Terms of service
OVERVIEW
This website is operated by Solvya. Throughout the site, references to “we,” “us,” and “our” pertain to Solvya. By accessing any part of this site or using its features, content, and services, you agree to comply with the terms and conditions set out below.
By visiting our site or placing an order, you’re participating in our “Service” and are bound by these Terms of Service (“Terms”), along with any additional terms, guidelines, or policies referenced here or available via hyperlink. These Terms apply to all users, including but not limited to browsers, customers, vendors, and content contributors.
We encourage you to review these Terms carefully before using our site. Your continued use of the website constitutes acceptance of these Terms. If you do not accept them, please do not use the site or its services. If these Terms are considered an offer, your acceptance is limited to the terms contained herein.
From time to time, we may add new tools or features to our platform; such additions will also fall under these Terms. You can always find the most current version on this page. We reserve the right to modify or replace any portion of the Terms at our discretion by posting updates. You are responsible for checking this page regularly to remain informed. Continued use of the website following any changes will signify your acceptance.
Our e-commerce platform is hosted on Shopify Inc., which provides the infrastructure to sell our products and services online.
SECTION 1 – ONLINE STORE USAGE CONDITIONS
By agreeing to these Terms, you confirm you are of legal age in your jurisdiction or have obtained consent from a legal guardian to allow minors to use the website.
You must not use our products or services for illegal or unauthorized purposes. You also agree to comply with all applicable laws, including copyright and trademark regulations.
Distributing malicious software such as viruses or worms is strictly prohibited. Violations will result in immediate suspension of your access.
SECTION 2 – GENERAL TERMS & CONDITIONS
We reserve the right to deny service to anyone at any time for any reason.
You understand and accept that any non-credit card information you transmit may be transferred unencrypted over various networks or adapted to meet technical requirements. Credit card details are always encrypted during transfer.
You agree not to copy, sell, or exploit any part of the service without express written permission.
Headings in this document are for convenience only and do not affect the interpretation of these Terms.
SECTION 3 – WEBSITE CONTENT ACCURACY
We do not guarantee the accuracy, completeness, or timeliness of the information on this site. All content is provided for general reference and should not be solely relied upon for decision-making. It is your responsibility to verify information before acting on it.
Some content may be historical and offered for reference purposes only. We reserve the right to update content, but are not obligated to do so. Monitoring changes to the site is your responsibility.
SECTION 4 – SERVICE & PRICING CHANGES
We reserve the right to revise prices or discontinue products or services without prior notice.
We are not liable for changes in pricing, temporary unavailability of items, or interruptions to the Service.
SECTION 5 – PRODUCTS & SERVICES
Certain items may be available exclusively online and in limited quantities. Returns are subject to our Returns Policy.
We strive to display product images and colors as accurately as possible, but cannot guarantee exact representation on your device’s screen.
We may limit or restrict the sale of products or services to specific geographic areas, individuals, or orders. We also reserve the right to discontinue any product at any time without prior notice.
We do not guarantee that any product, service, or information will meet your expectations, or that errors in service will be corrected.
SECTION 6 – ACCOUNT & BILLING DETAILS
We may refuse or cancel orders at our discretion, particularly in cases involving duplicate accounts, payment methods, or addresses. If we make changes to an order, we’ll attempt to notify you using the contact details provided.
You agree to keep your billing, payment, and account details accurate and up to date. Please consult our Returns Policy for additional details on order adjustments.
SECTION 7 – THIRD-PARTY TOOLS
We may offer access to optional tools provided by third parties. We neither monitor nor control these tools and offer them "as is" without warranties or guarantees.
By choosing to use such tools, you do so at your own risk and should review the relevant third-party terms independently.
Any new features or tools introduced in the future will also be governed by these Terms.
SECTION 8 – EXTERNAL LINKS
Our website may include links to third-party websites or services. These links are provided solely for convenience.
We are not responsible for evaluating or guaranteeing the quality or accuracy of third-party content, and we assume no liability for any damages or issues arising from their use.
Please review the policies and practices of any third-party websites before engaging with them.
SECTION 9 – USER-GENERATED CONTENT
Any ideas, feedback, proposals, or other materials you submit—whether solicited or not—may be used, edited, copied, or shared by us without restriction or compensation.
We are under no obligation to treat submissions as confidential or to provide a response.
We reserve the right to remove any content that violates these Terms or applicable laws, at our sole discretion.
By submitting content, you confirm that it does not violate third-party rights and is free of harmful, illegal, or misleading material. You are solely responsible for your content’s accuracy and legality.
SECTION 10 – PERSONAL DATA
Your personal information is handled in accordance with our Privacy Policy. Please refer to it for a complete overview of how your data is collected, stored, and used.
SECTION 11 – TYPOGRAPHICAL ERRORS AND ACCURACY
Occasionally, our website may present typographical errors, misstatements, or omissions relating to product descriptions, pricing, promotions, availability, or shipping details.
We reserve the right to amend or correct any inaccuracies at any point—including after an order is submitted—without prior notice.
We are not obligated to update or clarify any information unless required by law.
SECTION 12 – UNAUTHORIZED OR ILLEGAL USES
You are strictly prohibited from using our website or its content to:
(a) Participate in illegal or fraudulent activities;
(b) Breach local, national, or international laws or regulations;
(c) Violate intellectual property rights;
(d) Engage in harassment, discrimination, or hate speech;
(e) Provide misleading or false details;
(f) Transmit viruses, malware, or harmful code;
(g) Harvest data or information without authorization;
(h) Spam, phish, crawl, or scrape the website;
(i) Compromise or bypass security features.
Engaging in any of the above will lead to immediate termination of your access.
SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY
We do not guarantee uninterrupted, timely, or error-free access to our services.
All content, services, and products are delivered "as is" and "as available," with no express or implied warranties unless specifically stated.
We are not liable for any form of loss or damage—including indirect, incidental, or consequential—resulting from your use of our site or services, even if we’ve been advised of the possibility.
Note: Some jurisdictions may not permit such exclusions, so certain limitations may not apply to you.
SECTION 14 – INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Solvya, its affiliates, staff, and partners against any legal claims, liabilities, or costs arising from your violation of these Terms or any infringement of third-party rights.
SECTION 15 – SEVERABILITY
If any provision in these Terms is found to be unlawful or unenforceable, that specific part shall be enforced to the maximum extent permitted, while the rest will remain fully effective.
SECTION 16 – TERMINATION OF AGREEMENT
These Terms remain active until either party terminates them. You may end this agreement by discontinuing use of our services.
We may terminate your access without notice if we believe you have violated any of the Terms, and you will still be held responsible for any obligations due up to that point.
SECTION 17 – COMPLETE AGREEMENT
These Terms, combined with any supplementary policies or legal notices posted on the site, form the entire agreement between you and Solvya.
In cases of ambiguity, no unfavorable interpretation shall be made against the drafting party.
SECTION 18 – GOVERNING LEGISLATION
These Terms shall be interpreted and governed in accordance with the laws of the United Kingdom.
SECTION 19 – POLICY CHANGES
You may consult the most updated version of these Terms on this page at any time.
We reserve the right to modify or replace any section at our discretion. Continued use of our services after updates are posted signifies your acceptance of the revised Terms.
SECTION 20 – GET IN TOUCH
If you have questions or concerns about these Terms, feel free to reach out to us via email at: [email protected]