Privacy policy

Privacy Policy

At Solvya, your privacy is our priority. This Privacy Policy explains how we gather, use, and safeguard your personal information when you browse or make purchases from www.solvya.store (the “Website”).

Information We Collect

When you visit our Website, we automatically collect certain information about your device, such as your browser type, IP address, time zone, and cookies. As you navigate the site, we also track data related to your interactions, including pages viewed, products browsed, referring websites or search terms, and overall browsing behavior—collectively referred to as “Device Information.”

We gather this information using the following technologies:

  • Cookies – These are small data files placed on your device, often containing an anonymous unique identifier. You can manage or disable cookies by visiting www.allaboutcookies.org.

  • Log Files – These track actions occurring on the Website and include data such as your IP address, browser details, Internet service provider, referring/exit pages, and timestamps.

  • Web Beacons, Tags, and Pixels – These are electronic tools used to analyze browsing behavior and enhance our marketing efforts.

When you initiate or complete a purchase, we also collect specific details like your name, billing and shipping addresses, contact information, and payment method (credit card, PayPal, etc.). This is known as “Order Information.”

For the purpose of this policy, “Personal Information” refers to both Device and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill purchases, including payment confirmation and shipping.

  • Communicate with you regarding your orders.

  • Prevent fraudulent transactions and evaluate potential risks.

  • Send promotional offers and updates aligned with your preferences.

We use Device Information to:

  • Screen for suspicious or fraudulent behavior.

  • Optimize site performance and functionality.

  • Understand how users interact with our Website to improve content and marketing.

Sharing Your Information

We share your Personal Information only with trusted third-party partners who support the operation of our Website:

  • Shopify powers our online store. You can read about Shopify’s privacy policies here.

  • Google Analytics helps us gain insights into how customers use our site. To learn more or opt out, click here.

We may also share your data when required to comply with legal obligations, such as court orders or government regulations.

Interest-Based Advertising

We may use your data to show you ads tailored to your interests. For more information, visit the Network Advertising Initiative.

To opt out of targeted advertising, use the following links:

Alternatively, visit the Digital Advertising Alliance Opt-Out Tool for broader control.

Do Not Track Requests

Please note that we do not modify our tracking practices in response to Do Not Track signals from web browsers.

Your Rights – EU Residents

If you are located in the European Union, you are entitled to the following rights regarding your personal information:

  • Access the data we store about you.

  • Request that we update, correct, or delete your personal details.

To exercise these rights, please reach out using the contact details below. Please note your data may be processed or hosted outside the EU, including in the United States or Canada.

Data Retention

Unless you request otherwise, we keep your Order Information for our records to ensure service quality and compliance.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Revisions will be posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at:
📧 [email protected]